Reference

Your privacy choices before opening an account

Privacy choices for DANA, OVO, GoPay and QRIS account records are shown before you open an account with juragan 69.

DANA record handlingOVO privacy checksGoPay account matchingQRIS scan dataDevice security logs

How our policy treats your account data

juragan 69 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Your Privacy Policy explains what we collect when you create an account, confirm a wallet, enter the lobby, request a withdrawal or contact us. We use your name, phone number, payment reference, login time, device type and game session record to run your account, check wallet

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activity and answer privacy requests. Access to the lobby, account features and payment use depends on local law, and the same rule applies when we process privacy requests from Indonesia. If you sign in from Denpasar on mobile, the policy covers the device signal, IP range,
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cookie status and Account > Privacy choices we use to keep your profile accurate.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Reach us about privacy checks

A privacy question should not sit in the same queue as a game issue.

ACCOUNT CARE

Controls we use for your data

Privacy works only when the account steps are clear. We keep separate records for registration, wallet checks, cookies, session activity and support contact, then limit staff access by task.

Registration data

When you open an account, we collect the phone number, username and verification status needed to create your profile. We do not ask for extra personal details unless a wallet check or account recovery step requires it.

Wallet records

DANA, OVO, GoPay and QRIS records are stored as transaction references, time stamps and account matches. We use them to connect deposits and withdrawals to your wallet, not to read your unrelated wallet activity.

Cookie choices

Cookies remember login state, region setting and basic lobby preferences. You can clear them in your browser, but doing so may ask you to sign in again before entering slots, live casino or sportsbook pages.

Device security

We log device type, IP range and sign-in time so unusual access can be checked. You can view recent sessions from Account > Security > Devices and ask us to remove a device you no longer use.

Retention checks

We keep account and payment records only for the period needed for account service, dispute handling and legal duties where local law permits. When that need ends, records are deleted or separated from your profile.

Change requests

If your phone number, name spelling or wallet link is wrong, request a correction from Account > Privacy > Data Request. We may ask for a fresh login check before changing details tied to withdrawals.

Privacy questions you may search

These answers explain how we handle common privacy requests before and after you open an account. They focus on personal data, payment references, cookies, device records and contact steps, not general lobby features. If your question includes a withdrawal, a changed phone number or a lost device, include that context when you contact us.

We collect the details needed to create and secure your account: phone number, username, login time, device type and verification status. Payment references are added only when you use DANA, OVO, GoPay or QRIS.

Yes. Go to Account > Privacy > Data Request and ask for an access copy. We verify your login, confirm the request type and reply inside your account message centre when the file is ready.

We store payment references, time stamps and wallet matching results so deposits and withdrawals can be checked. We do not collect unrelated wallet spending, contact lists or balances from your DANA, OVO, GoPay or QRIS account.

Our cookies are used for login state, security checks, region setting and lobby preferences. They help us remember your account session, but they are not meant to read activity outside the pages you open with us.

Open Account > Privacy > Data Request and choose correction. Tell us which detail is wrong, add the latest wallet reference if relevant, and complete any login check we request before the change is applied.

You can ask us to delete or reduce data from Account > Privacy > Data Request. Some payment or dispute records may need to be kept for legal duties where local law permits before removal can happen.

Use the WhatsApp path on the login page or the live chat privacy queue from 10:00 to 02:00 WIB. We verify your registered phone number before discussing any personal data or wallet record.

Your privacy choices before opening an account

Reach us about privacy checks

Controls we use for your data

Registration data

Wallet records

Cookie choices

Device security

Retention checks

Change requests

Privacy questions you may search

01 What personal data does juragan 69 collect when I open an account?

02 Can I see the data connected to my account?

03 How are DANA, OVO, GoPay and QRIS privacy records used?

04 Do cookies track my activity outside this brand?

05 How do I correct a wrong phone number or wallet link?

06 Can I ask for my account data to be deleted?

07 Who can I contact if I lose access to my account?

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